RETURN POLICY

Last updated December 30, 2025

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund only . Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at parts@mdcarrierwrecker.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number,  place the item securely in its original packaging , and mail your return to the following address:

Maryland Carrier & Wrecker Sales
Attn: Returns
RMA #
1800 Sulphur Spring Rd.
Halethorpe , MD 21227
United States

You may also use the prepaid shipping label enclosed with your package.  Return shipping charges will be paid or reimbursed by us. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return . Please allow at least seven (7) days from the receipt of your item to process your return .  Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.  We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned :

     ●      glass
     ●      hazardous materials
     ●      engine fluids & oils
     ●      transmission fluids & oils
     ●      hydraulic grease or fluids
     ●      clearance items
     ●      refurbished items

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note

     ●     Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

(844) 869-4327